Stay Away from Midwest Medicare Advantage Departments - Senior Analyst The Cigna Group Employee Review

1.0
Oct 2, 2020
Recommend
CEO approval
Business Outlook

Pros

You will receive a paycheck.

Cons

It's a churn and burn for unsuspecting employees. The pay is around $20,000 less than similar positions at competitor companies. There is constant chaos and overwork because there are no senior employees because no one stays longer than 4 years. Despite the extreme turnover there is no training or onboarding, and good luck figuring out how to contact Human Resources. They bait and switch candidates during the interview process, telling them that they'll do one thing and then as soon as they start employees are told to do something completely different. Senior leadership has publicly stated that they expect you to put in 50-60 hour weeks. However at the same time, senior leadership looks to front line workers for solutions, not the other way around. Don't expect a promotion for all your hard work either. If you ask for a raise they'll tell you to look externally and will start documenting your performance in painstaking detail so they can begin the termination process for when you inevitably make a mistake amidst all the chaos.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

avatar
The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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