Ok place to work - Senior Claims Processing The Cigna Group Employee Review

3.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Got great training, everyone knew their stuff, equipment worked, management at the time was ok, then got to dying off, do have work at home.

Cons

Management can't keep it all together at once, their work at home isn't what they say it is, the pay is below what it should be for the jobs, least it was when I was there. If you are sick long term look out they look to fire you, which is what happened to me. 4 months i was sick and down , couldn't work, drive, much less even do housework, off due to illness under dr care and orders, they didn't agree and gave me a date to come back to work, I told them no I would not go back AMA, us doing healthcare and being in it so long I knew better than to go against dr orders, I told them I would not cause that would leave me hanging for later and they told me either I did or I wouldn't have a job. I didn't go back.

Explore other reviews about The Cigna Group

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunity. Good management

Cons

company is downsizing and sold off my business unit, resulting in layoffs

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The Cigna Group Response
1mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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