Good People, Horrible "raises" - Anonymous employee The Cigna Group Employee Review

3.0
Dec 7, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with many great people at Cigna. They were always willing to mentor and give advice, and help people advance. There were always open jobs all over the world, so there were opportunities to move, if desired or needed.

Cons

Any pay increase that would be associated with advancement is "capped". Suppose you start as an entry-level person, finally get your degree, apply for and get a position a band level higher, and that position's market value is twice what you were making. You will not get paid that market value - they will increase your pay to 70% of the new jobs Market Value, and keep you there, even if you are a high performer. Additionally, there are restrictions on the number of band levels you can advance at one time. In the above scenario, suppose you got a degree, and with your demonstrated experience with Cigna, as well as past work experience, you are qualified for a band 3 position, but you are currently a band 1. Several managers and above would have to sign off on you advancing into that position; this is more work for the hiring manager, and kills the odds of advancing professionally and financially.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

avatar
The Cigna Group Response
3d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
See reviews by: Helpful|Rating|Date|All