Good starting point. - Anonymous employee The Cigna Group Employee Review

4.0
Dec 13, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired Decent pay Stats are realistic Training is very good, has a 6 week training class plus access to a lot of help from coaches!

Cons

Sucky health insurance for a health insurance company Doesnt make exceptions for missing work for a health condition Rude co-workers are ignored and not punished by management

Explore other reviews about The Cigna Group

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and wonderful benefits

Cons

Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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