Supportive boss but heavy workload and poor management culture - Manager The Cigna Group Employee Review

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Wfh arrangement - boss is nice

Cons

Workload is quite heavy. Some senior managers (not to name the specific team) are rude to their subordinates / colleagues. Micro management, gossiping, bad mouthing colleagues and not listening to subordinates’ opinions. My advice to anyone who receive offers is to do a more thorough due diligence to understand your reporting manager. Try searching on LinkedIn as to the people who have left the positions. As an in house job, if the previous employee stays for less than 2 years, it could be a red flag.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

Explore other reviews about The Cigna Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
5d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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