Pros
Autonomy and Influence: As an Operations Director, I have a high degree of ownership over decisions and day-to-day operations. The role offers a real opportunity to shape how the company evolves operationally.
Fast-paced Environment: Telpark operates in the extremely dynamic mobility sector, and there's never a dull moment. If you're adaptable, it's a great environment to grow.
Committed Teams: There is strong dedication at the middle-management and frontline levels. Many team members are passionate about improving customer experience and enabling business growth.
Strong Brand Recognition: Telpark has a leading market presence in Portugal (and Spain), which opens doors and builds trust with partners and clients.
Cons
Limited Cross-Departmental Coordination: There is good teamwork but room for improvement as well in collaboration and communication at the executive level.
Legacy Systems: As digital transformation increases, some tech infrastructures are outdated, which increases pressure to change and evolve at a fast pace.
Change Management Challenges: While the company is in a growth and transformation phase, not everyone is receptive to change.
Workload and Pressure: The pace can be intense, with high expectations but not always the resources to match.