Disgraceful company. Definitely NOT a great place to work. - Risk Analyst TP Employee Review

1.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Only pros to the company is that your colleagues are nice, but because of the toxic organisation environment everybody gets affected.

Cons

In the realm of professional experiences, there are moments when individuals encounter workplaces that fail to meet even the most basic standards of ethics, fairness, and respect. Unfortunately, my tenure at Teleperformance was one such distressing experience. This review aims to shed light on the disgraceful practices observed within Teleperformance, highlighting its disregard for employees, lack of integrity, and a toxic work environment. 1. Lack of Employee Respect and Professionalism: At the core of any reputable organization lies a foundation built on respect for its employees. However, Teleperformance demonstrated a shocking lack of regard for its workforce. The management consistently displayed unprofessional behavior, disregarding employee input, and making arbitrary decisions without transparency. This lack of leadership eroded trust and created an environment of confusion and frustration. 2. Unfair Treatment and Inequitable. A company's commitment to fairness should extend to its compensation and promotion policies. Regrettably, Teleperformance failed in this regard. Employees often found themselves subjected to unequal pay for similar roles, with salary adjustments falling short of industry standards. The absence of equal opportunities for career growth and professional development further compounded the sense of injustice within the organization. 3. Toxic Work Environment and Favoritism: A healthy work environment is crucial for employee well-being and productivity. However, at Teleperformance toxicity prevailed. Favoritism ran rampant, with promotions and opportunities for advancement being granted based on personal connections rather than merit. This created an atmosphere of demoralization, as employees saw their hard work undermined and their potential stifled by a system that rewarded nepotism over competence. 4. Neglect of Employee Well-being: Work-life balance is essential for sustaining a motivated and engaged workforce. Sadly, Teleperformance displayed a blatant disregard for the well-being of its employees. Long working hours, unrealistic deadlines, and an expectation of constant availability outside of regular working hours were the norm. Consequently, employees experienced chronic stress, burnout, and a deteriorating work-life balance, negatively impacting their mental and physical health. In reflecting upon my time at Teleperformance it is evident that its disgraceful practices have left a lasting impact on its employees and tarnished its reputation. The lack of respect for employees, inequitable treatment, toxic work environment, and neglect of employee well-being all contribute to the profound sense of disappointment and discontent experienced during my tenure. Addressing these disgraceful practices is crucial for the long-term success and sustainability of any organization. By fostering a culture of fairness, transparency, and respect, Teleperformance can begin to rebuild its reputation and regain the trust of its employees. Only through transformative changes can it hope to create an environment where employees feel valued, motivated, and empowered to contribute their best. Ultimately, the lessons learned from this experience should serve as a reminder to individuals and organizations alike to prioritize integrity, fairness, and employee well-being. It is through these principles that we can foster workplaces that inspire growth, collaboration, and mutual respect.

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TP Response
2y
Thank you for your review. We are engaged with a culture based on respect and equality that allows everyone to feel comfortable to grow with us. Every feedback that can help us to improve is welcome at: employeeexperience.tpspain@es.teleperformance.es. Best regards!

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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