poor staff - Associate TP Employee Review

2.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

it is a google process as the food is free and they will offer us a food card

Cons

management is not good because they have some kind of attitude

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TP Response
3y
We are sorry to hear about your experience with our management team. We take all feedback seriously and will use it to make sure our managers are held accountable. We strive to create a positive and supportive workplace where all employees feel valued and respected. If you have any further concerns, please do not hesitate to contact us directly so that we can address them promptly. Thank you for bringing this matter to our attention! . You can get in touch with us via our http://bit.ly/TPHR-newform .

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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