Not as Diverse as one thought - Inbound Customer Service Representative TP Employee Review

1.0
Sep 2, 2019
Recommend
CEO approval
Business Outlook

Pros

+ Has excellent opportunities on the inside for the career one is pursuing + Very flexible scheduling + Motivational and realistic goals can be achieved on a timely basis

Cons

- Training could have been a bit more interactive - Not as inclusive as one thought, especially with neurological disabilities

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TP Response
6y
We are sorry to hear about this. May we request that you report this to us at LetsConnect@teleperformance.com or call our LET'S CONNECT helpline at 800-664-9335 so we can conduct a proper investigation? Thank you.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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