Incompetent, and rude. STAY AWAY - Tech Support TP Employee Review

1.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros that I experienced with this company

Cons

1. The interview process was lengthy and took far too long. 2. The management gave wrong information and was rude about the situation. 3. Doesn't tell you that you need to be 15 minutes or more early otherwise they will screw up your entire training schedule. I got 3 job offers including Teleperformance and I showed up to training 5 minutes early, they proceeded to tell me that I was too late to start training and said I would have to start either a month later, or entirely change my training times, so I say screw it and changed my training times to the later in the day which the woman told me 430-1230. So, I showed up at 405 in order to be early to make sure I got in. I was then pulled to the back and told that I would not be started because of her miscommunications. I gave up 2 other job offers with a much better companies to be here and I got completely screwed by this company and will be out of work for another month because of them. If at all possible please avoid this company. They have no remorse for screwing you over and ruining the other chances with other jobs.

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TP Response
7y
We sincerely apologize for all the inconvenience we have caused you and we would like to make it up to you. We hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to further investigate what happened. Thank you.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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