Overall pretty easy money sitting on the phone all day. - Licensed Insurance Agent TP Employee Review

3.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Bonus potential - maximum amount each month is $750 (with perfect metrics & high referral rate). As long as you have a great relationship with your supervisor, your experience won't be as bad as it can be.

Cons

Poor benefits. Expensive health insurance. You only earn THREE DAYS worth of PTO after being there one year. Point system easy to abuse. Micro-management. Employee referral bonus ($100) is supposed to be rewarded as soon as the referred employee has been on the job atleast 90 days after they've hit production floor. Took my friend 6 months to get hers after I got hired.

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TP Response
7y
We are truly sorry to learn about your experience. We strive to provide our employees with a great working experience, however, your experience states otherwise. When it comes to pay and benefits, we abide strictly to international and local labor laws, that include providing salaries and incentives that are at par, if not higher than the industry standard. We are sorry that we haven't met your expectations during your stay here. We wish you luck in your future endeavors.

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
15h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
15h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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