Many Great Years ruined by the COVID craze and A.I. Customer service - Customer Loyalty Specialist TELUS Employee Review

3.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home was amazing. My teammates were great. Many good managers through the years.

Cons

Many Great Years ruined by the COVID craze (that TELUS was fully participant in as a big tech company), A.I. Customer service and shipping jobs overseas after the last convention was signed.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
Jun 24, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Easy and fun and low key.

Cons

Does not feel like a real job.

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