Pros
You work with a group of people who share the same goal, all trying to get out of this department after 12 months (required). If you accept this job, be ready to continue to work OT without pay. Be ready to be asked to come to the office everyday. Good mental health benefit to let you see a therapist when the company messes up your well being.
Cons
Top management: bunch of people who do not follow the company's core value. Customer experience and employee success is the least on their agenda. Directors: Forces employees to work without pay. Plays favoritsm and give warm leads (equals to money) to the preferred reps whom they consider "one of them". Money is only awarded to people who say yes to everything regardless of their performance and skills. HR: Non-existence, nowhere to be reached. Never speak to one after receiving the offer letter. Line managers: Individuals who endure unreasonable demands from upper management to secure their positions, often resorting to dishonesty and contributing to a toxic work environment to cover up poor decisions made by directors or senior leaders.