Tolerable, if they actually pay you - Client Care Counsellor TELUS Employee Review

2.0
Nov 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing manager Nice coworkers Decent benefits and PTO Remote work flexibility

Cons

Poor pay for qualifications Disorganized resources Unclear information about work processes and procedures Disorganized HR and payroll - have shorted me 30-60 hours on multiple paycheques Over-reliance on AI Obsessed with stats and targets rather than quality of care Poor sense of community Way too corporate; sending Telus adverts over business email

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn or enhance new skills

Cons

The vibe and many different people and energies that don’t mesh.

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