I once loved it - Customer Loyalty Representative TELUS Employee Review

They are so money hungry. Trying to outsource everything to TELUS international so they don't have to pay fair wages to their union employees. So many people losing their jobs. Very stressfull with management watching every little move including the amount of time you are in the bathroom. I was pregnant and got a verbal warning for using the bathroom too much, too much was an accumulative 10 minutes a day. At that time I was top in my team for so many matrix. They wouldn't even accept a doctors note to allow me to use the restroom as needed.