Pros
Direct colleagues are you best support while senior management doesn’t really care about you or Canadian customers or employment.
Cons
TELUS went from one of the best employers in Canada to the worst. Employee benefits are going down and it’s costing team members much more money for basic benefits. You run through reorganization every few months. employees of TELUS are losing their jobs and all customer service and operations are moving to international cheaper labour sites. They say they put custom first but actually they don’t care about Canadian customers or any customer at all. The general atmosphere at work is extremely stressful, and there’s uncertainty every day. The senior leadership is not transparent at all on the direction the company is taking and leaving their employees in the dark. TELUS should not consider itself a Canadian company anymore. It’s a cheap labour international company outside Canada. There is no future here!