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      TELUS

      Engaged Employer

      TELUS reviews

      Offshoring and destroying a once great work environment - Customer Loyalty Specialist TELUS Employee Review

      1.0
      Nov 15, 2023
      Customer loyalty specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good thanks to the efforts of the union.

      Cons

      They are busily offshoring all the jobs. People who are left are going to be dealing with AI that are tracking every single second that you're logged in and tracking every single word you say.

      Explore other reviews about TELUS

      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      4.0
      Jun 24, 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy and fun and low key.

      Cons

      Does not feel like a real job.

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