Used to be better but getting worse - Business Analyst TELUS Employee Review

2.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

It's great for career advancement, I started off in the stores and moved over to the office and made my way up over the years Nice hardworking colleagues. Decent pension plan. Flexibility and freedom to work anywhere. $5k in annual benefits that can be used towards mental health services and a flex benefits option for student loans. Good bonuses and employee discounts

Cons

Lots of talk of how great the company is but people are always leaving. A lot of inexperienced leaders with poor people skills, disorganized, disconnected and all over the place. Ladder jumping and some very obvious nepotism. Cheap company, no company events and annual salary increases arent that competitive Lacks a solid work culture. High burnout rate

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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