Was an OK overall experience at TELUS. Could have been better though - Business Helpdesk Specialist TELUS Employee Review

3.0
Nov 16, 2014
Recommend
CEO approval
Business Outlook

Pros

-Competitive wages in the industry -Some helpful co-workers I eventually ended up being great friends with -Decent perks & benefits (profit sharing, RRSP and bonus) -$15 mobile plans for employees

Cons

-Some awful co-workers who try to intoxicate the corporate culture. Lots of backstabbing and office politics -Get blamed for the least mistake, and no one willing to take responsibility, instead shifting the blame on others -Lack of opportunities for career growth. Moving up to managerial roles can be challenging, require enormous amounts of time, and is based on who knows who (favouritism) -Some awful team/senior managers who apply lots of double standards to the work place, and target minorities especially. (I saw lots of good people quit/leave because of this)

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility is good and i like it so far

Cons

very difficult to land to a job

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