Pros
We work in a nice building.
Cons
Hmm where do I start... - 1st and foremost, there is ABSOLUTELY NO work life balance. I work every weekend and when it’s not a weekend, I’m working 2-10pm. I have children and no family in my city. I am forced to pay for a babysitter which gets really expensive + daycare on weekdays which is not always ideal since I can’t even pick my own kids up because of these ridiculous schedules. And no matter how much you speak up about it, management gives you excuses from left and right. They keep saying they care about you and are there for you because with you, they wouldn’t have a job...blah blah. Cmon guys, you do not care about your employees, at all! - there are constantly fundraisers, food sales, bake sales, raffles etc. Our pockets are constantly being emptied and drained with no return. - micromanaged. We are hounded on everything, quality, sales, surveys etc. If we perfect two things, it needs to be three, if not three then four. There’s only so much an actual human being can do. Your expectations of agents and their performance is totally you realistic!