Pros
I have been working for Babylon by Telus Health for a little under 4 weeks and I cannot express how genuinely happy I am to work for this company.
I come from a retail management/customer service background for a few highly rated retail companies in Canada and have transitioned into my role pretty seamlessly. I was worried, considering I did not have a health background, but the team made it easy and flawless.
Babylon offers great benefits that aren't typically given to those who work in customer service (RSPs, health, great SALARY, stats off, included breakfast, and weekends considering your availability/schedule).
The team itself is made of up of smart, kind and compassionate individuals who believe in the mission that Babylon expresses: to put an accessible and affordable health service in the hands of every person on earth.
I cannot stress the latter enough. There is no "drinking the Kool-Aid" here. Everyone works hard because they understand the importance and significance this has in Canada, and worldwide as well.
More than that, there is SO much room for growth, as Babylon (currently in Vancouver for Canada) is a constantly expanding team. Show your ambition, work hard, and you will reap the benefits.
All in all, this is by far the best career move I have ever made. To reiterate a little more, the team at our current BC location is phenomenal, and some of the best staff I have ever worked with from GP's, directors, etc. When asked casually during my second week what I missed about the previous jobs, my answer was nothing; the team is smart, will always empower you, and ensure that you are successful in every capacity no matter your position.
Cons
Honestly, just waiting on a program that allows the team to do less manual work that can be simplified by an all-encompassing program (we are a startup so this is bound to happen!).