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      TELUS

      Engaged Employer

      TELUS reviews

      Customer Service Representative - Customer Service Representative TELUS Employee Review

      3.0
      Apr 14, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefit, good pay defended by union.

      Cons

      Bureaucracy, company politics, no room for growth despite effort to volunteer, sit in, and shadow other roles. P/T status but F/T hours, work/life balance is all BS.

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      5.0
      May 25, 2026
      Ai quality rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility of hours and freedom of location.

      Cons

      Pay is not high, and not enough tasks available at times.

      3.0
      Jul 2, 2026
      Chemistry teacher
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility is good and i like it so far

      Cons

      very difficult to land to a job

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