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      Great company to work for - Anonymous employee Sage Employee Review

      3.0
      Mar 21, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a company Sage is great to work for, the CEO Stephen Kelly has a great vision of the company for the future. For a number of years Sage was falling behind competitors in terms of technology, creating desktop products which were antiquated compared to some of the newer software providers. Stephen came in as CEO and energised the company and culture.

      Cons

      Sometimes the ideologies of the CEO are not implemented in maybe the way he expected. For example, when struggling to meet customer service levels, the senior management team went down a very very aggressive avenue, forcing people to revert to jobs they had moved on from several years ago. Things tend to change quite rapidly in such a large company, if you come to work at Sage be prepared for what can be a rollercoaster at times.

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      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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      Sage Response
      3w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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