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      Sage

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      Sage reviews

      Good Company, but can be difficult to navigate - Customer Success Specialist Sage Employee Review

      4.0
      Jul 7, 2025
      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits, and great culture.

      Cons

      Can be hard to navigate moving upwards based on my experience, and the Executive Leadership can make decisions that make little to no sense which can be frustrating.

      avatar
      Sage Response
      10mo
      Thank you for sharing your thoughts with us. We encourage you to connect with our Talent Acquisition team for a career conversation and explore the opportunities available through our Talent Marketplace, including gig roles and mentorship. These resources offer valuable exposure across different areas of the business, help you build your network, and give you the chance to showcase your skills—supporting your growth and positioning you for future career opportunities. If you have any suggestions on how we can further enhance the colleague experience, we’d love to hear them.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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