Mixed feelings.. - Anonymous employee Sage Employee Review

3.0
Apr 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I genuinely enjoy my job and feel lucky to work with such a talented team. I have ownership of my projects and get to be both creative and analytical in my day-to-day work. The office location is convenient for me, which has become even more important with the recent hybrid changes. The yearly bonus for hitting targets is also a nice incentive.

Cons

The salary isn't competitive, and opportunities for progression are very limited unless someone leaves the team. Even then, internal competition is high, so it could take years to move up. There's an unspoken expectation to go 'above and beyond' just to be considered for promotion, even if you're already performing exceptionally well. Ongoing lay-offs and constant restructuring create a persistent sense of uncertainty, which affects morale across the business. There is a hybrid workplan in place meaning we need to be in the office 3 days per week now, and although it's flexible, some have been given set days to come in by their managers which seems unfair. I do really feel for other employees especially those with childcare and caring responsibilities. Managers are now tracking IP addresses to understand who is not adhering to the new policy which has sparked mixed feelings. Recent internal comms have criticised employees for “wasting energy” by challenging the hybrid framework - yet significant time and resources are being spent building dashboards to track office attendance. It feels like the focus has shifted from supporting productivity and wellbeing to simply managing physical presence.

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Sage Response
1y
Thank you for sharing your concerns with us. We're glad you enjoy your work and team dynamics, as it shows you feel supported. Our compensation packages are regularly reviewed to stay competitive. If you have specific salary concerns, please discuss them with your manager. We encourage non-linear growth, with many colleagues expanding their expertise across teams and roles. Our Talent Marketplace offers mentorship and gig opportunities to support development. Lastly, hybrid working is key to our culture, and we are committed to making necessary adjustments through managers. Thank you again for your review. Please share any additional feedback via our Always Listening survey.

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5.0
Jun 5, 2026
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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