Sage

12 months ago I would have told you I would worked in Sage for life - Customer Support Representative Sage Employee Review

2.0

Aug 5, 2016

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Sage is about the people - the colleagues you work with on a day to day basis are so nice and helpful that I found I stayed longer than I should have because I was afraid I would not find better colleagues

Cons

Management & Leadership. Change (not the pace but the execution), Ignoring Dublin as a whole in the "UKI" alignment - Incentive slides NEVER once had euro conversion while I worked there. Internal online shop also didn't allow for conversion to euro. A lot of things unavailable to Irish workers on our internal online shop. Ireland is essentially full of figure heads - none of which have actual management authority. You would ask your manager something for them to essentially have to liase with someone in the UK and then answer. People are leaving constantly but no one cares as to why. H

Sage Response

Thanks for your review. Having been to the CBC in Dublin, totally agree it's a fantastic place, full of smart friendly colleagues who really make a difference. The CBCs in Atlanta and Dublin are crucial hubs and very much part of our strategy to support our customers. We have a very engaged group of people in Dublin and the future there is exciting. Having asked a number of colleagues in Dublin about the "internal on--line shop", we are not sure what you are referring to. Feel free to give us more detailed feedback by emailing us at glassdoor@sage.com

12 months ago I would have told you I would worked in Sage for life - Customer Support Representative Sage Employee Review

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