Pros
- Opportunity to balance work / life is better than most places I've experienced or heard about - Stability of the company gives me a sense of job security - Hard work is appreciated - CSR policy is very good and still improving - Working environment is good - I think the company has a good strategy and strong values - Most people genuinely want to do the right thing for our customers and small businesses
Cons
- Strategic execution is consistently poor as short term thinking always prevails - Too many silo's remain (driven partly by its excessively large portfolio) despite a recent and significant organisational restructure which leads to lots of excessive resolution meetings and productivity drain. - Hierarchy is too tall. The phrase "too many chiefs, not enough indians" comes to mind with lots of people who contribute very little to the business and seemingly only focused on career progression - Corporate culture means many bright, keen and experienced people are denied promotions and senior positions because they don't look or talk like a suit - not ideal place for millennials to work. Challenging the status quo is frowned upon. - The tools provided to do our jobs are ridiculously poor and kill productivity. Lots of disintegrated systems, DOS based billing systems, no CRM. I'd expect better of a FTSE 100 tech company.
