Was a Great Place to Work - Senior Account Manager Sage Employee Review

2.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The best part of this company would be the amount of volunteer time or community service time off. Now shifting to become a stronger part of the software market while branding the name Sage.

Cons

Too many changes too fast that impacted the process. Many changes were made which seem to not have been thought out well. Customer impact and loyalty have made it very difficult to impliment those changes. Many top professionals have gone on to better paying opportunites. Moral is very low. Leadership seems to be on another planet including the change of CEO. I once thought I would remain here until I retire, however that is no longer an option.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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