My only regret is not starting sooner - Customer Support Rippling Employee Review

5.0
Apr 2, 2021
Recommend
CEO approval
Business Outlook

Pros

-STRONG work environment. Every team/leader is accessible and willing to answer any and all questions you might have, included executives. -No BS environment. When there's feedback to be given, it'll be given in a direct, yet fair way. There's always a clear path as to where you're at, where you can go, and the sky truly is the limit here. -Company culture is unparalleled. Every company I've been at has touted it's culture during my initial interviews, however Rippling is the only business I've worked at that actually lives what they speak. I don't think I've ever had as much fun or been as involved with the members of my team elsewhere. -Transparency is CONSTANT at Rippling. There's no hiding between words or actions here. If you bring feedback anywhere, it's openly encourages and change is visible and swift.

Cons

-HR & Payroll is a tough industry to learn. There's a steep learning curve if you're not familiar, however more investments in training is in the process. -Benefits aren't the most competitive you'll find, but it's still better than most. As the company grows I have no doubts this will improve.

Explore other reviews about Rippling

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Culture encourages extreme ownership - Company has very specific preferences around how to effectively work and collaborate which is widely emphasized. This type of clarity is mostly refreshing. - The continued investment and execution (now with AI) is inspiring. - Great place to be if you want to be push the boundary of what is possible. Feels like Rippling is uniquely positioned for this moment with the right platform and leadership to win.

Cons

- The number of products can be overwhelming although many teams are specialized. - Things break and customers have issues due to huge variation in use cases and the speed of innovation. Can cause a lot of distractions.

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