You've tried the Rest, now try the best - Customer Success/Implementation Rippling Employee Review

5.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The product is amazing and does what it's supposed to. I've been around the block in this space which gives me a different prospective on the product but I'm still in awe and the level of proactiveness built in. So many happy customers. The leadership at all levels is top notch. The opportunity to learn and grow is up for the taking. The culture has been built in a manner where you can give real genuine feedback to someone or on something and it 'll be viewed as legit learning opp - People don't get defensive - this is extremely hard to get down. Employees are not micromanaged nor scape goated. It's all 100 percent authentic - everyone's a real homie!

Cons

We are growing rapidly - with that comes desk moves and running low on snacks quicker. It also comes with needing to hustle. If you are not comfortable with process gaps and continuous change then you could potentially find it difficult. On that note, we are actively working to close gaps, everyone is empowered, and everyone on this team is extremely helpful.

Explore other reviews about Rippling

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Cons

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Really depends what team you're on but I like the team I'm on and being in a highly competitive environment. Great place to work if you're early in your sales career.

Cons

Not matching our 401K drives me nuts so definitely not going to be here for the long term. Turnover rate is high on other teams

See reviews by: Helpful|Rating|Date|All