Disillusioned Leadership Strategy - Account Manager Rippling Employee Review

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience at a fast pace start-up, always learning something new, unlimited PTO (which is necessary).

Cons

Raised our monthly quota metrics by 20k 5 days into the month with the premise of AI boom. No actual data of how AI product sells prior to quota strategy adjustment - comically disrespectful. Unrealistic work standards - supporting books of business with 500+ accounts, highly re-active role, often abusive experiences externally, as well as internally. Everyone is so over capacity it's a name game and finger point on who created X issue, more energy / time spent on individuals avoiding accountability / responsibility - truly exhausting. Not to mention, you are completely overwhelmed with notifications - +100 slack dms daily, escalation emails, support tickets. There is no capacity to give clients the attention that is required, creates an endless feedback loop. Burnout is the #1 issue, and has been communicated and acknowledged for over a year, no changes have been set in place.

Explore other reviews about Rippling

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Culture encourages extreme ownership - Company has very specific preferences around how to effectively work and collaborate which is widely emphasized. This type of clarity is mostly refreshing. - The continued investment and execution (now with AI) is inspiring. - Great place to be if you want to be push the boundary of what is possible. Feels like Rippling is uniquely positioned for this moment with the right platform and leadership to win.

Cons

- The number of products can be overwhelming although many teams are specialized. - Things break and customers have issues due to huge variation in use cases and the speed of innovation. Can cause a lot of distractions.

See reviews by: Helpful|Rating|Date|All