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      Rippling

      Engaged Employer

      Rippling reviews

      Decent pay and great peers, but poor management support - Customer Support Rippling Employee Review

      3.0
      May 19, 2026
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      -decent pay -peers are usually really great to work with

      Cons

      -really talked in the last 4 months because is product "updates" breaking everything and they do not care what that does to support teams -instead of making changes to back support teams up and make their employees feel supported, they increased all the micromanaging -out of touch upper management does not care about support affects experience working here and burnout

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      5.0
      Jul 8, 2026
      Customer experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Culture encourages extreme ownership - Company has very specific preferences around how to effectively work and collaborate which is widely emphasized. This type of clarity is mostly refreshing. - The continued investment and execution (now with AI) is inspiring. - Great place to be if you want to be push the boundary of what is possible. Feels like Rippling is uniquely positioned for this moment with the right platform and leadership to win.

      Cons

      - The number of products can be overwhelming although many teams are specialized. - Things break and customers have issues due to huge variation in use cases and the speed of innovation. Can cause a lot of distractions.

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