Solid corporate retail environment with some caveats - Director of Planning Ralph Lauren Employee Review

4.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

-Employee discount on clothing - 50% off FP, 40% off sale. Luxury sample sales -Strong national & international brand recognition, great for resume -Yearly (sometimes quarterly) bonus potential for divisional sales results -Many smart, hard working people across all levels -Relatively generous vacation allowance for retail - I had almost no pushback on taking PTO however, I worked/checked email on most vacation days -The technology & reporting systems are relatively good compared to other NYC retailers and improvements were made throughout my 5+ years there

Cons

-Many layoffs and reorgs, either large swaths all at once like in June 2016 with the Stefan Larsson shakeup, or stealth layoffs where (female leaders, in particular) disappear and a new crop of leadership would bring in their minions. Reorgs generally brought unnecessary hierarchy and team structure changes which caused inefficiency and double work. Women in leadership over age 50+ were dismissed at a suspicious rate. -The open office layout in the west Chelsea building is the epitome of open office hell: inconvenient location, hard to concentrate in loud environment, no privacy, tiny ratio of toilets to # of employees, comically small # of conference rooms or "phone" rooms for 400+ employees. Concrete floor & high ceilings allows the eating, chewing and talking sounds to reverberate throughout the floor. Only SVP and above have private offices. -With very few exceptions, you will be treated more favorably by management with team placement and promotions if you are 1) conventionally good looking 2) have very wealthy parents or wealthy significant other 3) went to an Ivy league university, or Duke, Villanova, et al, plus extra office politic points if you are planning a half million $ wedding and inviting RL coworkers -Small cost of living/performance raises each year - however, this is standard in NYC retail -With so many division silos, you often found yourself doing more work on unrealistic deadlines for teams other than your own, and would often be berated/mistreated by people you did not report to. In addition to being treated disrespectfully, the work was often pointless, inefficient (being forced to use different systems or hierarchies that don't speak to each other) and lead to minimal meaningful changes from a business ROI. This was very stressful and time consuming, particularly if you did not have a manager who could protect you.

Explore other reviews about Ralph Lauren

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees enjoy comprehensive welfare programs and a generally favorable working environment.

Cons

The decision-making process can be overly top-down, often disregarding the professional dignity of the employees.

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I was retired for years from my Corporate job. Decided that I wanted a part time job to get out of the house. This was my “Happy Place”. Never had a job that I loved so much. Worked hard, had the best customers (loyal) co workers. I learned so much about fashion and dressing different body types. I’ve been in different stores since I left as a customer buying myself clothes. Several ladies came up to me to ask how I am doing this! You’re wonderful at putting things together. I actually helped them put together wardrobes from what I learned. I felt an immense proudness working for RL. I still do. My managers were great and wouldn’t ask you to do anything they wouldn’t. Best of all is the discounts. After almost 5 years of working there, I realized it cost me money to work there. Lol. I’m a clothes nut. I never ever left a shift without a brown paper bag with a Polo Horse on it.

Cons

Some employees are very cut throat about individual sales. We were NOT on commission. Some employees just need to calm down and realize that we work as a team. Most do, but a few bad apples. Not much.

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