If you're a seasoned health professional stay away. - Health Insurance Agent Prudential Employee Review

1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Ever since prudential took over the company there are no pros. Just squeezing every dime they can from agents to appease shareholders.

Cons

Most of your calls that come in are of the bait and switch variety. It doesnt matter what line you sell. People think they are getting free money from the government and youre supposed to switch to sell an insurance plan. Working here you put your license in jeopardy every single day. They constantly change the commission structure and probably should be reported to cms. There are minimums that insurance carriers have to pay and they come no where close. No renewals no pay by the number of people on a plan and you are paid a percentage of their rediculous calculations on commision. They recycle agents in this company like a funnel. The 2 and a half star rating is enough to tell you to stay away. Remember they will have their own employees write reviews that have them glowing so 2.5 is pretty telling after the actual reviews are posted. So if you want to work for a company that is basically all analytics to cheat you for their own gains then give them a shot. If youre new to the industry after working here you would probably not return to the industry. They also make it impossible to be released from the company. Classless organization.

Explore other reviews about Prudential

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and solid benefits package. The company offers good resources, strong brand recognition, and opportunities to work with talented colleagues across the organization.

Cons

Frequent reorganizations and ongoing restructuring can create uncertainty and make it difficult to maintain momentum. Decision-making is often influenced by the company’s “Pru Polite” culture, which can discourage candid feedback and constructive debate. Advancement and opportunities can at times feel driven more by relationships and favoritism than by performance and merit. Collaboration across teams is inconsistent, and silos can make it challenging to work effectively toward shared goals.

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