Great place to work - Medicare Sales Agent Prudential Employee Review

4.0
Feb 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote Flexible Base pay + commission Provides equipment Great compensation structure Endless opportunity for overtime. Made a extra 5k this year just off overtime Great benefits Great training Chance to win awesome prizes during AEP. I got Apple ear phones, $100 Amazon gift card, a laptop bag, new head phone for my computer and a speaker

Cons

They have an alga rhythm on the amount of calls you get, it’s based on how much you able to close. Sometimes those calls are back to back before you can blink another call comes through. They get their leads from a 3rd party source. The Tv ads and the letters they send out are fine because when they see or read them they know it’s about Medicare. It’s those FB ads that are killing me. They take 1 benefit that can only be found in 1 state in 1 county on 1 DSNP plan that everyone doesn’t qualify for and tells the whole USA about it without telling them it has to do with a Medicare product.

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Prudential Response
4y
Thank you for your positive feedback, we are glad to have you with us!

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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