All the stereotypes and reviews are true, for better or for worse - it's all about your manager and VPs - IT Senior Systems Specialist Prudential Employee Review

2.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

* Very stable place to work. * Encouraging of upward mobility or shifting roles in the company. * Lots of training and development opportunities (Udemy, training tools for your technology/sector, etc.) * Banker's hours (at least for most of Global Technology if you're not on-call) * Base salaries are pretty good for the role * The company prides itself on paying out bonuses, even with COVID * Fully remote during COVID, hybrid going forward after September

Cons

* Too much corporate gibberish and politics - it's like Dilbert taken seriously here * People are way too quick to schedule meetings rather than just get people on a call or chat * Even if someone says something, there's a meeting scheduled or memo put out so everyone can CYA * Everyone is trying to ensure that blame or fault is clearly put at someone else's feet for everything * Impossible to find basic info on the intranet, so you're stuck with lots of institutional knowledge - "Jane may know, ask her." "Oh, Jane quit last year, maybe Andre knows?" "Andre is my direct report and he needs to have a Jira story before you can ask him a question", etc. * If you're not working on something that makes money, you don't really get many chances to do new technologies or processes * My managers were always too swamped to learn the technology for which they were responsible * My VP was very coarse and exacting, leading a lot of people to quit * Everyone is very corporate-sounding, lots of Kool-Aid drinking until they feel safe to talk to you * Regular VPs are treated like angry gods - you aren't meant to talk directly to them, they get handled with kid gloves by junior VPs/directors/managers, and as such they don't get the whole story of what's going on

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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