Salad - Every bite tastes different - Finance Prudential Employee Review

3.0
Mar 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, many employee focused programs and resources. A large group of really great people that are friendly that have the end goal in mind, which is a successful outcome for the company. Relationships developed at this company seem to last as people move on to other employers. Many opportunities to move around the company and wear different hats in different lines of business. Great for skill set development. If you land in a group with strong leadership, you will receive a lot of satisfaction and will be able to make significant contributions.

Cons

In certain groups, there was a disproportionate amount of turnover at the staff and supervisor/middle management levels. Frustration at the supervisor and staff levels because of ambiguity in the direction provided by some of the leadership. Lots of last minute changes, redo's resulting in long hours for teams responsible for producing the deliverables. People with mismatched skills sets placed in leadership roles sometimes hurt the organization. Underdeveloped staff were assigned to roles where much more experience was needed. This forced supervisors to take people who just didn't have the knowledge/experience needed to the job effectively. After a year of training, they were shipped to the next assignment and you would have to retrain a new person with 1-2 years of unrelated experience or knowledge of the business. Workloads were distributed unevenly. Some groups constantly worked long hours and were always meeting deadlines, while others had consistent arrival and departure times. There is a very clear line that divides management and staff. Difficult to navigate your career and your day-to-day if you are not properly aligned or have a champion.

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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