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      Perk

      Engaged Employer

      Perk reviews

      Not on the right track - Customer Care Perk Employee Review

      2.0
      Oct 12, 2023
      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment within colleagues. Amazing events and office spaces.

      Cons

      Honestly, I started believing TK management only sees what they want to see. They do not listen to their employees' feedback, they simply don't. Is really tiring to keep complaining about the same things every time, over and over again. Is really disgusting the way how some TLs are only obsessed with "growing" in the company by flattering the management without even caring about their team. They only take care of their teams but hey, when they need a favor from another team, they will treat you as a prince/princess. Sometimes they treat adults like children, for ex. controlling if we use the phone during work. Really? Back to kindergarten. Salary? They are not interested in having employees well paid. Not even if you deserve it. You get trained to have new skills but your salary will remain the same forever. Or even worse, they give you 5% raise PER YEAR. If you want to grow and go to other departments, do not bother trying. They only promote people who are liked by management. About the hybrid work, I think it's ok but it should be more flexible.

      avatar
      Perk Response
      2y
      Thank you for sharing your feedback. It’s very important to us that our team feels comfortable speaking up, so we appreciate it. We understand how essential it is for all employees to feel heard and valued, and we are sorry you felt we’ve missed the mark in some critical areas. We assure you that management is committed to listening and adapting based on employee feedback. It is disappointing to hear that this has not been your impression, and we acknowledge that there is always room for improvement. Transparency and open communication are vital to our core values, and we work hard to demonstrate these principles in our day-to-day interactions. Regarding career growth and compensation, it is our goal to offer competitive salaries and to foster an environment where every employee has the opportunity to grow professionally. We regularly review our training program to ensure that we offer development opportunities for our employees whilst considering the needs of the business. We routinely assess compensation to ensure that they are reflective of employee responsibilities and so that we remain competitive in the market. Additionally, respectful and supportive leadership is critical to our culture, and we are committed to addressing any behaviour that does not align with our values. We take your advice seriously and recognise the importance of listening—not just hearing—our team's concerns. Thank you again for your honesty and for contributing to the ongoing improvement of our workplace.

      Explore other reviews about Perk

      5.0
      May 13, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance clear path for promo and multiple career path options really good people Fun events always happening, the company cares about it's employees and wants everyone to collab and work as a team

      Cons

      with many tech companies there are constant changes and needing to adapt to those changes. The company is relatively young so there are growing pains that come with that

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      Perk Response
      3w
      Thank you for sharing your experience working with us in our Chicago hub. It is great to hear that you are enjoying our culture, the people, and the career development opportunities on offer. Growth brings a lot of change and opportunity, and we are focused on supporting our teams as we scale. Your point about communication is well taken. Keeping our people informed and aligned, particularly during periods of change, is something we are continuously working to improve. Thank you for being part of the team.
      5.0
      May 2, 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Clear career growth path at Perk! The company is very transparent about the steps to become either an AE, AM, or IS after being an SDR. Perk is fast-growing and the opportunities are endless. They’re always adding new roles you can become after being in an entry-level role. -Product: One of the best products in the industry. Customers love talking about their business travel process, and it’s an easy product to be passionate about. My personal experience with our product is seamless and exactly how we market it. -Work-Life Balance: Extremely attainable. I have not once felt like I have to overwork myself or continue my work at home, which is a night and day difference from my previous job! -Hybrid-Work: 3 days in-real-life, and 2 days remote. Also 20 work-from-anywhere days as they encourage us to travel. Compensation: Extremely good. Base salary is at industry standard. Commission is uncapped and targets are very attainable to receive a 100%+ commission check. -Culture is unmatched! Extremely friendly sales team always looking to help and coach others in sales. Perk is very straightforward in how they envision their culture/environment. -Yearly company trip to Barcelona, Spain! And chances to travel and work out of other offices.

      Cons

      None that I can think of!

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      Perk Response
      1mo
      It is fantastic to see that you have enjoyed your experience working with us in Chicago! We are thrilled to hear that you are finding the SDR role so rewarding and that our career paths, product, and work-life balance are resonating with you. We are particularly pleased that you are embracing our in-real-life philosophy and hybrid model of working by taking advantage of the "work-from-anywhere" days. Our goal is to foster a culture where collaboration in the office and flexibility go hand-in-hand. It’s also great to know that the supportive coaching from your teammates is helping you reach your goals. Thank you for being such a passionate advocate for Perk. We look forward to seeing you grow with us for a long time to come!
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