College Grads-Dont Work Here - Faculty and Field Services Representative Pearson Employee Review

2.0
Jan 31, 2013
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a career, then I would highly recommend not working here. During the interview process, they promise you the world of opportunities in career advancement, but that is not the case. They require a bachelors degree, but basically you work in a call center dealing with disrespectful sales reps and professors over the phone. The management, in my opinion was very unprofessional. They conducted yearly reviews where you talk about your career goals, but these "yearly reviews" were totally a mask, the management could care less about your career goals. Do not let the fact that you will be working for "Pearson" fool you, its a call center. If you have other job offers, then I highly recommend gong with the other job or you will get "stuck" in FFS.

Cons

The benefits were great! PTO right away.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Lunch time is the only pro

Cons

Management sucks, I hate having to request for time off because I never get it

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2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

When a project goes according to plan you can work with some great people and make decent money.

Cons

Bad behavior is tolerated when you have a weak team member. They are allowed to remain on payroll, even if they do not effectively contribute. The burden is often placed on the team members willing to pick up the slack. Promotions are not given to the most qualified. They are randomly assigned. There are some horrible scoring directors as a result.

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