Pros
-Many people perform tasks and duties beyond their pay grade. Whilst you are not rewarded (or even recognised) for doing this the experience will stand to you when you move on. Some roles get to travel (if you are into that). Health insurance and pension contributions Social club Sometime you can work from home
Cons
-Shockingly underpaid jobs -Lots and lots of overtime - Unsociable hours (depending on where your clients are based) - Very easy for management to take credit for your work (which they do) - Lots of naming and shaming and blaming - The organisation is so big that it often feels like no one actually knows what anyone else is doing or should be doing. -There are policies and procedures and training courses for EVERYTHING to the point where it would be impossible for anyone to know they are doing their job right without referencing a bazillion policies everyday - Generally career progression is very slow (even for the high performers) and is based on tenure and not ability. - Client facing roles are often thrown under the bus - Turnover is so high that a significant amount of your time will be training new people on projects repeatedly. - Pay raises for performance and promotions and token cash bonuses are miniscule despite the level of effort you need to demonstrate to even qualify for one.