Worst bank to work for - Vice President, Premier Relationship Manager HSBC Employee Review

1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

uses vanguard for 401K, benefits begin in 1 month.

Cons

Systems (DOS - Based from the 90's), limited or no mouse control, the company has no money and employees feel the cuts. Systems do not sync with each other, and will waste a lot of your time copying and pasting information between different systems. Tech support is outsourced to India. And they generally give you a bad attitude when you call or for anything out of the ordinary. The systems will give you issues randomly, resulting in a call to tech support. This will take you about 1hr to 2 days to resolve. Management - VERY VERY micromanaged. Managers 2 levels above you will give you pressure. Everyday is a numbers game. My manager would throw numbers at you in the morning, ask how far along you are before you leave for lunch, then again before you leave. a Huge waste of time, and makes all employees miserable. Managers will blatantly tell you to disregard policy and procedure. The employee is then left in a tough situation. I once called banker support to see what they had to say about breaking this policy due to manager/branch discretion. They spoke to the manager and she flat out lied and sounded like she was borderline about to throw me under the bus. Impossible to deal with things like this.

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5.0
Apr 2, 2026
Recommend
CEO approval
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Pros

Good stuff, i enjoyed it.

Cons

less products available compared to US Banks

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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