treated like ants - Customer Service Representative HSBC Employee Review

2.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

moved away from the selling culture and more on helping the customer

Cons

pay is poor, under staffed (end up doing 2 peoples jobs) which leads to unnecessary stress and managers with no people skills. Can see the Retail bank completely shrinking.

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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