HSBC is it the local bank anymore? I think not - Manager HSBC Employee Review

2.0
Apr 5, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a large, international company which has lots of perks such as 8 weeks holiday plus 8 bank holidays. They will help you to get qualified. The staff! The customer service levels at the local branches are high.

Cons

No communication from management, the staff constantly feel that they are under constant presuure to sell to customers that so not want to be sold to. The Salarys are not competitive. The call centres are all in India and you get passed to one peson the the next.

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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