Comparable to Hell on Earth - Customer Service and Sales Representative HSBC Employee Review

1.0
May 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The products are reasonable, some of the people are nice, and the security measures in place definitely do protect customers from fraud etc.

Cons

The service is okay at best. Some of the people they hire are unbelievable cold / stupid. The hold time for telephone banking is a nightmare- for staff and customers partly due to ridiculous departmental breakdowns, and that their overseas employees do not necessarily speak the common tongue very well.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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