Non existence of 'Empathy' in the management - Delivery Manager Elsevier Employee Review

1.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Brand Elsevier, the legacy and reach of its products

Cons

The management lacks even basic empathy. I applied to a full-time position and was provided a 1 year fixed term contract, I refused signing it saying I needed a permanent contract from day 1, then got a call from them explaining how this is just a formality. They said everyone at Elsevier receives 1 year contract which is converted into a permanent one after 6 months and I shouldn't even think that I would not have job security as they take full guarantee that mine is a permanent contract only with starting with a formality of 1 year contract. I signed it...the CTO changed after 8 months, and I was let go saying my role had become redundant. The manner in which I was let go spoke volumes of how Elsevier treats its employees. Though the new CTO was there for 4 months, out of which I reported to him for 2 months he never met or spoke to me before firing me. I was called into a meeting by 2 people who I never spoke with and was informed I am being let go. They had no clue of what I was working on, but had already made up his mind when he joined and didn't care to even speak to understand what my role was. There were and still are at least 20 more people on the exact same role and responsibility as mine and when I asked of 'why' this discrimination they never gave any answer. Actually, I worked on the CTO's pet projects till my very last day and kept asking, if the work that I am doing is the no.1 tech priority, how can I be redundant, but again they didn't provide any answer.

Explore other reviews about Elsevier

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Industry leader Great benefits Incentive trips Invests heavily in its employees

Cons

Processes can be burdensome and clunky at times

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Elsevier Response
1mo
Thank you for this balanced and thoughtful review. We're glad to hear that our benefits and investment in people are making a positive impact, those are commitments we take seriously. On the process feedback: Leadership is actively reviewing operational workflows, and the advice to listen more closely to employee feedback is something we're holding ourselves accountable to. If you're open to it, we'd encourage you to bring specific examples forward through your team or people and culture contacts. Change is most effective when it's grounded in the real experiences of the people doing the work, and that means you. Feel free to reach out to us at elseviergdrev@elsevier.com to provide more information Thank you for staying engaged and for caring enough to share this. It matters.
4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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