Good training, but you have to move to another company if you want to make any money. - Claims Chubb Employee Review

3.0
Dec 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Before a "reorg" of the claims department, this was one of the better companies to work for if you were in the claims department. They cut loose some long-time, loyal quality employees in their move to provide Chevrolet service at Cadillac rates. The underwriting philosophy is still pretty solid, though, and it is a company that you can feel confident will still be around in 20 years.

Cons

Upper management are bean counters without souls. They seriously do not care about the people who work for them.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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