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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,682 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      3.0
      Jun 1, 2026

      Supportive team but low salary and no bonuses

      Key account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      While others saying this company is toxic, I would say Cnx saved me. I have wonderful team mate and team leader. They always supported since day 1

      Cons

      Salary is low. No bonus.

      2.0
      Jun 1, 2026

      Only suitable for fresh graduates

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Working at standard central hubs (like KL Sentral) provides easy access to public transport, saving commuting time and reducing daily transportation costs. - The shift schedules are typically regular daytime or stable rotational hours, allowing for a healthy personal routine and regular gym or fitness schedules. - Even though you directly support the Vietnamese market, you work within a massive international BPO environment alongside Malaysian, Chinese, and other regional teams.

      Cons

      - Calls, chats, or tickets are regularly recorded and audited by Quality Assurance (QA). Even a minor process deviation can directly impact your monthly performance bonus. - Whether you are in customer service or technical support, the types of issues and queries eventually become repetitive. Handling dozens of cases a day while remaining glued to your desk can quickly lead to mental fatigue and monotony. - During peak seasons (such as new product launches or major software updates), the queue can become relentless. Facing non-stop incoming contacts with zero breathing room during a shift is a major source of burnout. - Poor Employee Benefits

      avatar
      Concentrix Response
      1d
      Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.
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      ReviewsConcentrix reviews

      Glassdoor has 57,412 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.