Concentrix reviews

3.9

76% would recommend to a friend

(44,710 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Sep 13, 2012

Soul suck.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros are greatly outweighed by the cons that the pros no longer are worth mentioning.

Cons

If you are considering a career at Concentrix, PLEASE read this entire review. Read all of the reviews before me... need I say more? Yes, I think I will. I am now several months removed from working for Concentrix and feel the need to save you one major headache. I worked for Concentrix in management for a very short time until I realized that it was draining me as a person. Working for management, I got to see some jaw-dropping things. Please note that I have never worked for one company for less than 4 years. Concentrix is the first company I left as soon as I could. I chose to leave because I realized that I made a huge mistake choosing to work there in the first place. Their management is extremely out of touch and overly political. They were constantly changing managers. They were constantly cussing out managers and employees.... yes, cussing out. The latest management group came in and fired other major players just so they could bring in their "buddies" in place of the important people. I watched them fire people for the craziest reasons and because of this, lost valuable experience, which ultimately caused them to lose major accounts. What I am trying to say is, there is absolutely NO job security with Concentrix. You are CONSTANTLY worried about your job. Concentrix's problem begins at the top. When the brain has cancer, the rest of the body is doomed. They only care about the numbers and they treat every person as if they are replaceable. I can't tell you how many people were let go and treated extremely poorly as they are walking out the door. Even if you CHOOSE to leave on good terms, like I tried to do, they will take offense to you leaving and treat you like a fired person in front of everyone as you pack up your desk, despite everything you did for the company. They pay their management ridiculously high wages, while paying peanuts to the very people that drive success. I beg you to not stoop so low as to accept a job at Concentrix. You will realize your horrible mistake within 1 week of working there. If you have other opportunities on the table, pursue them full heartedly and make Concentrix an afterthought. I have never seen so much turnover in such a short amount of time. Please notice that all of the positive reviews are from their India and Philippines center. The majority of the US center reviews are just as bad as mine. If I could give Concentrix zero stars instead of one, I would.

1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

-Parent company had very profitable quarters by not giving raises to its employees.

Cons

-No room for advancement. (It's a call center) -The company has been losing contracts left and right. (NO job security) -No raises. (2 years with no raise, No matter how hard you work, you are as good as the worst employee according to Concentrix) -Every now and then the company likes to perform an "Employee Evaluation" which is pure BS,( No raises there, even if you got all your "5 stars" review.) -No adequate training for your job. -There is no clear communication between upper manager and employees. -"Bonus" What bonus? you have a better chance of getting hit by a car twice then getting you bonus at Conentrix.The bonus structure changes constantly just like management.

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Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.