Concentrix reviews

3.9

76% would recommend to a friend

(44,682 total reviews)
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Chris Caldwell

87% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

no pros they do not know how to run COMPANY

Cons

My step son works there he had an asthma attack at my job and almost fired me because i used my cell phone to make emergency call to his mother. If you have family emergency they will call it as a no show to work even with dr excuse. they value policy over human life. They say they will give you 250$ for referring someone but they tax that so you are really getting 150 and they don't tell you that they tax it . if you have a death in the family they fire you for missing work must prove death certificate pictures don't work trust me. They give you sick days but to not be penalized you must schedule it three weeks in advance. So whats the point of sick days that you have if they use that against you. If you are one min late or early that's .15 points when you reach five points you are fired 3 points is a right up. They tell you there are approved sites but if you look at them they will fire you.

3.0
May 27, 2024

Meh.

Recommend
CEO approval
Business Outlook

Pros

great atmosphere to meet and bond with new people, all the guides are overall great.

Cons

No support when it comes to mental health or sickness in general. i got a first written warning for my absences and got told the outcome was due to short 1 day absences. I had only had about 2 one day absences due to genuine reasoning, and the rest were round about a week. it doesn't make sense because if im off for one day i get in trouble because i have to come back and make money, but if i'm off for a week i also get in trouble, you genuinely cant win. i just hate how they indirectly make everyone out to be liars. i shouldn't need a sick line to go off work, i shouldn't be punished for being unwell. the exact same with mental health. Its a severely draining job if your there for long enough. and only a handful for the team leaders in the place are genuinely nice people. Were expected to do alot more than what we are actually paid for. in the home billing department we deal with refunds taking payments etc. but now there are all these sales targets and other irrelevant targets we have to hit or we get put on a “pap” (performance action plan) if you are a new start you are only aloud 3 sicknesses in one year. which is so unfair, how can you expect someone only to be ill 3 times out of 365 days. theres a-lot more cons than pros to this workplace. and wouldn't recommend working here to my worst enemy.

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Concentrix Response
2y
Hi there, thank you for taking the time to share your feedback with us. Your wellbeing is our priority and want to make sure you know and experience that. If you feel open to discussing this further, please reach out to staff.online.feedback@concentrix.com so we can learn more and make sure you have every ounce of support you need. Thank you again and we hope to hear from you soon.
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