Concentrix reviews

3.9

76% would recommend to a friend

(44,727 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,727 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews
5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Being an agent for the past 14 years helped me develop strong communication, problem-solving, and customer service skills. I learned how to handle different types of customers, work under pressure, meet performance targets, and adapt to changes in processes and systems. It also improved my patience, multitasking abilities, and teamwork skills.

Cons

Over the last 14 years as an agent, the biggest advantage was gaining extensive experience in customer service, communication, and problem-solving. I became more adaptable and confident in handling different situations. On the downside, the role can sometimes be repetitive and stressful, especially when dealing with escalations, but it helped me become more patient, resilient, and professional

Viewing 547 - 549 of 44,727 Reviews

Glassdoor has 57,491 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.